Recruited to document new, proprietary software; grew role into leadership of all technical documentation content, training, and delivery. Initiated web training and support. Collaborate with software developers, database administrators, project managers, IT staff, and management to design and implement agile, reusable technical documentation and online support. Perform testing and ensure quality for web delivery processes and systems. Build and maintain SharePoint portal and databases. Write marketing and PR materials.
Of course, I have strong writing skills, geek out over reusable content, and proofread my own text messages and that of others! But, I’m also a social media marketer, software tester, content strategist, personal branding coach, small business developer, (and pretty good MC at events, so I’ve been told). Designed global marketing and training strategies and led enterprise-wide document management and training projects. MadCap Flare Specialist.
MY PASSION
I possess a passion for changing people’s lives by changing how they experience technology and tools. I hit that ‘sweet spot’ when I make this happen!!
WHERE I ADD VALUE:
I excel in helping small businesses get more from social media marketing. I can help you or your organization improve productivity through my workshops, consulting, or keynote speeches. I’m passionate about communication and your success is my business.
Industries:
♦ Power Generation
♦ IT
♦ Healthcare ♦ Pharmaceutical
♦ Insurance
♦ Non-profit
My experience embraces:
♦ Technical Documentation ♦ Technical Writing ♦ Content Writing
♦ Personal Brand Coach ♦ Social Media Marketing
♦ Content Marketing / SEO ♦ Business Development
If you need a true expert in technical instruction, social media strategy or personal branding coaching, please contact me at doreenmarson@gmail.com or ping me at 404.509.6336.